Customer Service

How Can We Help You?

Once your order is placed, you’ll receive a confirmation email along with available payment options. We accept:

  • Bank transfer
  • Card payments

Orders are shipped within 24-48 hours after payment is received. Please note that payments may take up to 2 hours to reflect in our account. Keep this in mind before contacting us about your payment status.

We do not send confirmations for payment receipt. However, once your order is dispatched, you’ll receive an email with shipment confirmation and tracking details.

Once you place an order, you’ll receive an email detailing payment options and instructions. After your payment is confirmed, we’ll promptly ship your items. Orders are processed and dispatched within 24 to 48 hours post-payment confirmation. You’ll also receive a unique tracking number and a link to track your order’s status.

Once your package is on its way, you’ll receive tracking updates from our courier partners such as DHL, FedEx, the Post Office, and ParcelForce.

We hope you’re happy with your purchase from Whisk and Ladle. If you need to return an item, we’re here to make the process simple and easy for you.

Return Period: You can return your products for a full refund or exchange within 30 days of receiving your order, as long as the items are in their original condition, unopened, and with all packaging sealed.

Return Process: To start a return, please reach out to our customer service team at info@whiskandladle.co.uk. They will provide you with a returns authorization code and guide you on how to send your items back.

Refunds: We will process refunds within 14 days of receiving the returned items. Your refund will be credited back to your original payment method.

Faulty or Incorrect Items: If you receive a faulty or wrong product, please contact us immediately so we can address the issue. You are eligible for a full refund or exchange, and we will take care of the return shipping costs in these cases.

Thank you for shopping with Whisk and Ladle! If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team at info@whiskandladle.co.uk.

At Whisk and Ladle, we deliver high-quality kitchen products for all your needs. Our pots, pans, and dinnerware are crafted to be durable, functional, and stylish. Reliable cookware and dinnerware are essential in a busy kitchen, so we rigorously test our products to meet everyday cooking and dining demands. Our pots and pans distribute heat evenly from stovetop to oven, and our dinnerware resists chipping and scratching to remain looking good after many uses.

Safety is our top priority. Our cookware has heat-resistant handles, and our dinnerware has non-slip bases. We use high-quality, non-toxic materials to ensure our products are safe for you and your loved ones. With Whisk and Ladle, you can trust your safety comes first.

Customer satisfaction is key at Whisk and Ladle. We want our products to enhance your cooking experience and add style to your kitchen. With our focus on detail and quality, you can trust our products to last and become cherished parts of your kitchen. Discover the exceptional quality of Whisk and Ladle kitchenware. Shop with confidence and elevate your cooking and dining experiences.